Privacy Policy

Effective Date: June 11, 2026
Business Name: Mamassage Inc.
Public Brand Names: Mamassage and Mamassage Medical & Spa Massage Therapy

Mamassage Inc. operates publicly as Mamassage and Mamassage Medical & Spa Massage Therapy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, book an appointment, contact us, purchase services or gift cards, submit a form, communicate with us, or receive text messages from us.

Mamassage Inc. provides medical massage therapy, spa massage therapy, chair massage, sports massage, prenatal massage, manual lymphatic drainage, body sculpting lymphatic drainage massage, couples massage, body treatments, service enhancements, and related massage therapy services in Chicago, Illinois.

Information We Collect

We may collect the following information:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Appointment information
  • Service preferences
  • Health, injury, pregnancy, allergy, comfort, or intake information you voluntarily provide so we can customize your service
  • Insurance-related information, if applicable
  • Payment or billing-related information
  • Messages or inquiries you submit through our website or by phone, email, or text
  • Website usage information, such as browser type, device information, pages visited, and similar analytics data

How We Use Your Information

We may use your information to:

  • Respond to inquiries
  • Schedule, confirm, manage, or reschedule appointments
  • Send appointment reminders and service-related updates
  • Add you to a waitlist when requested
  • Provide customer care
  • Customize massage therapy services based on your needs and preferences
  • Process payments, gift cards, packages, or billing-related matters
  • Manage insurance-related service information, if applicable
  • Send promotional messages only if you have opted in to receive them
  • Improve our website, services, and client experience
  • Maintain business records
  • Comply with legal, regulatory, insurance, or professional obligations

SMS/Text Messaging Privacy

If you provide your mobile phone number and opt in to receive text messages from Mamassage Inc., we may send text messages related to the message types you consented to receive.

These may include:

  • Appointment confirmations
  • Appointment reminders
  • Booking updates
  • Waitlist updates
  • Service updates
  • Customer care messages
  • Follow-up messages related to your appointment or inquiry
  • Promotional offers or marketing updates, only if you separately opted in to receive marketing text messages

Message frequency varies. Message and data rates may apply. Reply HELP for help. Reply STOP to cancel.

Consent to receive text messages is not a condition of purchase.

No Sharing of Mobile Information for Marketing

Mamassage Inc. does not sell, rent, share, or disclose your mobile phone number, SMS opt-in information, or SMS consent data with third parties or affiliates for their marketing or promotional purposes.

SMS Consent Data

SMS consent data and mobile phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.

Limited Sharing for Business Operations

We may share information with trusted service providers who help us operate our business and provide services to you. These may include appointment scheduling platforms, website hosting providers, customer relationship management systems, payment processors, communication providers, insurance-related service providers, analytics providers, professional advisors, or customer support tools.

These service providers are only permitted to use your information as needed to provide services to Mamassage Inc. They are not permitted to use your mobile phone number or SMS consent data for their own marketing or promotional purposes.

Health and Service Information

Because massage therapy services may involve health, comfort, injury, pregnancy, allergy, or intake information, we treat this information carefully and use it to help provide safe, appropriate, and personalized services.

We may use this information to prepare for your appointment, adjust your service, document client preferences, manage insurance-related requirements, or comply with applicable professional or business obligations.

Payment and Billing Information

Payment information may be collected or processed when you book appointments, purchase services, buy gift cards, reserve appointments, or pay for services. Payment information may be processed by third-party payment providers. Mamassage Inc. does not use payment information for SMS marketing purposes.

Cookies and Website Analytics

Our website may use cookies, analytics tools, or similar technologies to understand website traffic, improve website performance, and enhance the client experience. You may adjust your browser settings to limit cookies.

Links to Third-Party Websites

Our website may link to third-party websites, including booking platforms, maps, social media pages, insurance resources, payment platforms, or technology partners. We are not responsible for the privacy practices, security, or content of third-party websites.

How We Protect Information

We use reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, loss, misuse, disclosure, or alteration.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may contact us to request access, correction, or deletion of your personal information, subject to business, legal, insurance, payment, or professional recordkeeping requirements.

You may opt out of SMS messages at any time by replying STOP.

For SMS help, reply HELP or contact us using the information below.

Children’s Privacy

Our website and services are not directed to children under 13. Services for minors may require involvement or consent from a parent or guardian, as applicable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

Mamassage Inc.
101 West Grand Ave Ste 200
Chicago, IL 60654
Phone: (312) 625-2074
Website: Mamassage website